Notification Email not showing in Activities Log

chandraprakash
Kilo Contributor

Hi,

In email notification email is coming but not able to see it in Activity log. Please help.

19 REPLIES 19

Gaurav Bajaj
Kilo Sage

Hi,



Please check target field on the email log record is showing the record number on which email was sent out.


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Even if the target field has the record number still could not find the notifications triggered for the record. What can I do in this case

Priya Shekar
Giga Guru

Check if the target field is filled with the record or its empty in the emails logs?


Kannan Nadar
Tera Guru

Can you post the screenshot of the email that is not present in the activity log?


Priyanka136
Mega Guru

Hi chandraprakash,

In activity logs sent/received e-mails are only visible when the status of email is sent in logs.

Please verify once the by navigating to email logs and check status.

 

Mark it Correct or Helpful, if it works.

Warm Regards,

Priyanka

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