Notification if Mid Server down more than 1 hour

[nrd5830]

Hello,

Requirement:

Send out a notification for the ServiceNow MID Servers to notify when they have been in Down(Stopped) status for more than 1 hour.

The notification should be resent every 1 hour after the initial notice if the status does not = UP

How do I implement this? Any help would be greatly appreciated.

- Thanks 

[Ashutosh Munot1]

Hi,

We have done something similar using flow designer.

Create a flow designer flow on this MID Server table which triggers when the status changes to down and then wait for a specific time before sending notification.

Thanks,
Ashutosh

[nrd5830]

Hi Ashutosh,

I could not find the wait condition, I can only select wait for the condition. How do I set the timer condition?

[Ashutosh Munot1]

Hi,

When you click on plus sign then you see flow logic and in that flow logic you see wait for a duration of time and that is what you should use.

Thanks,
Ashutosh

[nrd5830]

Hi,

I have built the flow using flow designer exactly as you mentioned, but the flow is not sending out the email after condition check.