Notification is not being triggered from scheduled job

Sachin G K1 · ‎02-19-2024

Hi All,

I want sent notification to "assigned to" in catalog task, if scheduled date is today and state of catalog task is closed skipped.

To achieve this i have created the i have created scheduled job,event and notification as below, but its not working please help!

Event Registry:

Schedule job:

Notification:

Thanks in Advance

Aman Kumar S · ‎02-19-2024

Hi @Sachin G K1

IN order to generate an event you will need the name of the event which you have done in your script, and since your notification is on the catalog task table, you also need to pass on the object of the record for which you are passing on the assigned to and other details.

You can try below syntax:

var scTask = new GlideRecord("sc_task");

scTask= scTask.addEncodedQuery("opened_atONToday@javascript&colon;gs.beginningOfToday()@javascript&colon;gs.endOfToday()");

scTask.query();

while(scTask.next()){

gs.eventQueue("test.eventregistry", scTask);

}

Best Regards
Aman Kumar

View solution in original post

Dr Atul G- LNG · ‎02-19-2024

Hi @Sachin G K1

I recommend try with Flow Designer , easy and quick and low code.

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Dr. Atul G. - Learn N Grow Together
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Dr Atul G- LNG · ‎02-19-2024

Trigger

Schdeule

Action

Look up for records

Date = Today and State = closed skipped

LOgic

For all records

Action

Send notifications.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Sachin G K1 · ‎02-19-2024

Hi AG,

This is not for any specific catalog item, i want this functionality to be general

Dr Atul G- LNG · ‎02-19-2024

General mean? Still it will take the table to run.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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