Notifications

spectura77
Tera Contributor

I have created a Catalog task in the workflow upon closing the catalog task a notification should be sent to requestor,i have created an event after the catalog task for the notification, which is triggered by an event.

But after closing the catalog task ,notification is not being sent but the workflow is complete ,i have created the notification in sc_request table 

11 REPLIES 11

SanjivMeher
Kilo Patron
Kilo Patron

Can you confirm, you are passing the request as an object to the event, since the notification is on the sc_request table? You workflow is on requested item and you may be passing requested item as object, which is why it is not working.


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how do i check if i am passing request as an object to the event ,i am still not that much experienced in service now and still learning 

In the workflow script where you are calling an event, can you post a screenshot here?

The 2nd parameter you pass in the gs.eventQueue should be the request object.


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spectura77_0-1701297580503.png

This is my workflow script where i am calling the event what parameters should i pass here