Notifications

[spectura77]

I have created a Catalog task in the workflow upon closing the catalog task a notification should be sent to requestor,i have created an event after the catalog task for the notification, which is triggered by an event.

But after closing the catalog task ,notification is not being sent but the workflow is complete ,i have created the notification in sc_request table 

[SanjivMeher]

You should probably change the table name in the notification to Requested Item and try.

[spectura77]

Yes i have tried that also but not working 

[SanjivMeher]

In the notification, do you have send to event creator flag set to false. Can you mark it true? Also make sure you have To set field to the right field.

[Anwesha3]

Hi @spectura77 
Can you share some screenshots from the notification that your have configured. 
These are the below check points you should verify 
1. Notification is active 
2. Notification is on proper table ( your case sc_task)
2. If Notification is triggered via event, then that even is called properly from workflow. And added on "when to send" ( Send When - event is fired ; Event name - <your event name>
3. In "who will Receive " tab of notification you have selected correct parameters from task/ritm. example - check attached screenshot. 

NOTE:   How to know if your notification was triggered?
Check Emails | (sys_email) table and filter by your Notification subject also verify the target record if the task showing is your task.  

Hope this helps. 😊 

Please mark correct if it has resolved or mark helpful if it has contributed in some way to your query.
Thanks, and regards
Anwesha

[Dr Atul G- LNG]

Hi @spectura77 

Have a look in OOTB: