Now assist panel
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yesterday
IN nowassist panel when we initiate chat it's showing 3 options when we choose one option it's initiating chat after initiating chat i can't see other options . can we configure to see other 2 options when running other conversation.

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yesterday
Hi,
This is not possible. However you can type the text in chat manually to get response.
Alternatively you can click the + icon on the top which will create a new chat and you will see these options again
Palani
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yesterday
Hi @Vedavalli
No, mate, it's not possible — or I could say that interoperability is missing here between the topics/conversation
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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