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Now assist panel

Vedavalli
Tera Expert

Vedavalli_0-1758700994113.pngIN nowassist panel when we initiate chat it's showing 3 options when we choose one option it's initiating chat after initiating chat i can't see other options . can we configure to see other 2 options when running other conversation.

Vedavalli_1-1758701156061.png

 

 

2 REPLIES 2

palanikumar
Giga Sage

Hi,

This is not possible. However you can type the text in chat manually to get response.

Alternatively you can click the + icon on the top which will create a new chat and you will see these options again

Thank you,
Palani

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Vedavalli 

No, mate, it's not possible — or I could say that interoperability is missing here between the topics/conversation

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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