Now Mobile

Anirudh Pathak
Mega Sage

Hi,

How to setup "service portal" as the home page for Now Mobile app?

As soon as the Now Mobile app is opened it should show the portal view.

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Anirudh Pathak 

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0683308

 

It's not possible to make the Service Portal page or any other portal page be the home page in the mobile applications. There is no workaround for this.

Also, it’s not possible to redirect users of the mobile app directly to a portal page upon login.

Other Options:

1. Users of the mobile app can access the Service Portal page by tapping the Service Portal mobile module from the mobile navigator menu.

 

 

A custom portal page can be added as a mobile module following the steps in the documentation

Configure the mobile application navigator


2. You can create a mobile home page module so that mobile users can access a portal page from the mobile home page. Mobile Home Page Modules are described in this documentation:

 

 

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0830906

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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