- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-31-2018 08:06 AM
Hi Community,
I have developed an outbound integration in ServiceNow. For failed transactions, i have created a retry policy and a business rule to create an incident. However while parsing xml, it is giving null value.
I want to parse the below parameter:
\
In my BR, i am using:
var payld = current.input_queue.payload;
var snowgrp = gs.getXMLText(payld,"//http_status_code");
gs.log("Value of snowgrp is"+snowgrp);
Logs:
Any help on this would be appreciated.
Solved! Go to Solution.
- Labels:
-
Integrations

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-31-2018 01:41 PM
Well you could either use
var xmlDoc = new XMLDocument(current.input_queue.payload,true);
inc.work_notes = "The incident failed to send notification to end user. Error code is " + xmlDoc.getAttribute("//parameter[@name=\"http_status_code\"]","value");
or
var xmlDoc = new XMLDocument(current.input_queue.payload,true);
var errorCode = xmlDoc.getAttribute("//parameter[@name=\"http_status_code\"]","value");
inc.work_notes = "The incident failed to send notification to end user. Error code is " + errorCode;
Just depends if you want to create a variable for it or just use the parsing directly

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-31-2018 11:20 AM
correct
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-31-2018 11:44 AM
Abhinay, it is still giving null value. Do i have to check logs to see what really happened? If yes, what keywords i need to look out for?

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-31-2018 12:02 PM
var xmlDoc = new XMLDocument(current.input_queue.payload,true);
gs.print(xmlDoc.getAttribute("//parameter[@name=\"http_status_code\"]","value"));

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-31-2018 12:10 PM
I have tried using getAttribute() before I moved on to using regular expressions. Your code works! May be I have missed something.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-31-2018 01:09 PM
It's easy to miss something when parsing XML, not like I got it to work on my first try 😉 But I guess there is a reason most seem to prefer handling json payloads rather than xml