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‎08-29-2019 11:07 PM
Hi All,
On the on-call schedules page ($oc_groups), under "all on-call schedules" tab, if we click on a roster name, then it would display the contact details of the roster, which has one phone number, one email address, etc. We needed to display 3 phone numbers from the user profile (on sys_user table) here instead.
I had checked the UI page "$oc_groups" and found that the data is fetched from the UI script "sn_on_call_now.app". However, am not able to locate where exactly and how to make this modification. I guess it is further displaying the detail using the UI macro "on_call_avatar". However, am not getting from where this value is fetched. Could someone help please me with this?
Thanks in advance,
Anu
Solved! Go to Solution.
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‎10-27-2019 11:17 PM
We modified the "on_call_avatar" macro for the UI and "OnCallRotation" script include for the data, and it worked!
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‎12-11-2021 11:45 PM
I am trying to add custom field from group table instead of user. Could you please help me to achieve this
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‎09-09-2021 08:21 AM
Hi All,
Need help something related. I am having two requirements
1) On the on-call schedules page ($oc_groups), under "MY on-call schedules" tab, i need to pull some additional groups schedules based of some condition which are created in different table, additional to what its currently does OOB groups which user is currently a member & if user is manager to particular group.Can some one provide some input?
2) Also On-Call Scheduling > Reports > Schedule Report when pick Report style = Formatted & when we Run report, the report is shown its consist of phone number in each box of the person in roaster report.So how to remove the phone number from there?
Thanks in advance