Hi All,
I am just looking at the incident sin my personal developer instance. And i found little strange or i dont how it works with opened by field.
Before executing the below steps. Login as system administrator and please add the Opened By field on to your Incident form and list views.
Case 1:
1. Open ALL Incident in the list view.
2. Click on NEW button and check the value in the Opened By Field. It should like below in the attached screenshot.
Case 2:
1. Open ALL incident in the list view.
2. In the list view select any user name in the opened by and click on show matching. It will show the incidents which were opened by the user. Please refer to the below screenshot.
3. After the second step please click on NEW button. Here in the opened by field it is showing Bud Richman name instead of current logged in user. Please check the below screenshot.
So, i just want to know how this is happening. And i want logged in user name should be populated in the new record for case 2.
-Dharani
