Orchestration activity not receiving success or failure
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‎10-10-2017 06:44 AM
I am working on a simple Orchestration project that lets a user choose their Charge Code from a ServiceNow table and it will update their AD Profile with that information. This is the companies first Orchestration project. They have set up the MID Server within the network domain of the AD, and set up a Windows Credential with write rights on AD. MID Server is connecting, and has mid.use_powershell and mid.powershell.use_credentials properties set to true. The MID Server has the given Credentials set as the default credentials.
When running the below activity we are not receiving a Success or Failure message, simply nothing happens and the activity remains active indefinitely while it waits for a response. Are there usual causes for this type of issue?
Thank you for the help!
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‎10-12-2017 06:59 AM
Chris thank you for all the help,
It appears all the READY ECC Queue processes ran at 5:32AM this morning (for all processes from Tuesday and Wednesday). Which is odd. I have built orchestration activities and run them on other clients, but this is the first one where I am not getting errors, only delayed processes. I put more tests in today and they are sitting in READY, no log messages being given or errors.
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‎10-12-2017 12:44 PM
Zach,
Very weird. Are you absolutely sure the mid server shows as UP? Do you see other ecc queue messages other than the orchestration activities being processed?
-Chris
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‎10-12-2017 12:47 PM
Yes, the mid server is showing as up and Validated. I am seeing updates of the mid server going throgh as process, and restart requests.
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‎10-12-2017 12:49 PM
Can you do me a favor? Take a screen shot of the ECC queue. And of the Mid Server list and record?
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‎10-12-2017 12:55 PM