Out of box SMTP and POP3 Email Accounts not set up in PDI Tokyo Release

Daniel Wang
Tera Contributor

My PDI doesn't have any account defined. The POP and SMTP seem out of box, but for some reason, I don't have them in the instance (0 records in the Email Account table), I have attached photos. 
How do I have the default ServiceNow managed POP SMTP account appear? Do I need to contact support or there's a setting I could activate them?

Thanks for the help!

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1 ACCEPTED SOLUTION

Mike_R
Kilo Patron
Kilo Patron

see this

 

If you’re an existing Personal Developer Instance (PDI) user, you probably noticed we recently shipped a new change to disable sending and receiving emails on PDIs. Read on to learn more about what this means for you.

https://developer.servicenow.com/blog.do?p=/post/sending-emails-from-pdis/

 

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3 REPLIES 3

Mike_R
Kilo Patron
Kilo Patron

see this

 

If you’re an existing Personal Developer Instance (PDI) user, you probably noticed we recently shipped a new change to disable sending and receiving emails on PDIs. Read on to learn more about what this means for you.

https://developer.servicenow.com/blog.do?p=/post/sending-emails-from-pdis/

 

Big THANK you

Jakub Misiowiec
Tera Contributor

What is the purpose of this setting then? It's totally confusing.

email_pr.PNG

 

Has anyone come up with a workaround?