Override "Calculated" field.
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‎05-09-2012 04:11 PM
Question. I'm trying to calculate the "short_description" field for project tasks so it's a combination of the "top_task" and a "u_short_name" field (PJ01234 - Order Equipment), but can't set the calculation on the "task.short_description" field because it will apply that calculation to the short_description of ALL tasks (incidents, problems, catalog tasks, etc...).
I figured I'd use a dictionary-override so it just applied this calculation to pm_project_task records, which works fine...IF I have the "calculated" box checked on "task.short_description" (but then, if I do that, it calculates all short_descriptions again...)
I can't find a way to make a dictionary-override override whether or not the field is calculated. I can override what the calculation IS, but not whether or not it's calculated. If I leave "calculated" (the property is actually called "virtual") unchecked, it ignores my dictionary override calculation.
Anybody know if there's a way to override the "calculated" box in a dictionary override? I can't find mention of an attribute to set to "true" in any of the pages about the dictionary.
Andrew
http://wiki.service-now.com/index.php?title=System_Dictionary (calculated and calculation fields)
http://wiki.service-now.com/index.php?title=Dictionary_Attributes
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‎05-11-2012 09:29 AM
Sounds like there's a lot of ways to skin this cat, but I think the Business Rule seems like the least invasive. Thanks for the help gents!