Page load default timeout in ServiceNow ?

[skumar_srbh]

Hi Team,

I have a scenario, where API is taking time 10-12 mins to respond the action which we are calling from SNOW. I wanted to check, what will be the max time..  SNOW page will wait for API response before getting timeout.

could anyone please suggest the default value from SNOW end for above or how to check in instance....

Thanks in advance.

Kumar.

[Gunjan Kiratkar]

Hi @skumar_srbh ,

set glide.http.outbound.max_timeout value longer then 30secs then you also need to set glide.http.outbound.max_timeout.enabled system property to false and use the waitForResponse() method to set the timeout (after setting that property to false you should be able to set different timeouts with waitForResponse()).

Refer below thread for more info:-

https://www.servicenow.com/community/it-service-management-forum/change-default-response-timeout-of-... 

[skumar_srbh]

@Gunjan Kiratkar Thanks for reply.. .

I checked in instance, cant see any property named as  "glide.http.outbound.max_timeout"..  but yes can see "glide.http.outbound.max_timeout.enabled" which is already set as "false". Btw  I still  want to how much time SNOW will wait...  in this scenario.? 

thanks again.