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ā02-19-2024 12:00 AM
Hi
what is the difference between the pages(sp_page) and portal pages(sys_portal_page)?
Is there any link between these pages?
Solved! Go to Solution.

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ā02-19-2024 12:26 AM
Hi @shivaadapa
Hi @shivaadapa
Pages(sp_page) is used to store the pages which are basically present and the Service Portal, anything page that you see in the portal is stored in this table.
Portal pages(sys_portal_page) is a table to store the dashboards. Everytime you create and Dashboard Tab (pa_tab) it will automatically create an Portal Page (sys_portal_page). If you open the pa_tab record form, you will see this Portal Page in the Reference Field "Page" [page].
There is no direct correlation between these two tables.
Aman Kumar

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ā02-19-2024 12:26 AM
Hi @shivaadapa
Hi @shivaadapa
Pages(sp_page) is used to store the pages which are basically present and the Service Portal, anything page that you see in the portal is stored in this table.
Portal pages(sys_portal_page) is a table to store the dashboards. Everytime you create and Dashboard Tab (pa_tab) it will automatically create an Portal Page (sys_portal_page). If you open the pa_tab record form, you will see this Portal Page in the Reference Field "Page" [page].
There is no direct correlation between these two tables.
Aman Kumar
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ā02-19-2024 12:32 AM
I couldn't find pa_tab table in the instance.
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ā02-19-2024 01:09 AM
Hi @shivaadapa ,
Both pages(sp_page) and portal pages(sys_portal_page) are used to create pages.
sp_page- Generally used for internal servicenow functionality like - cresting custom forms, list views and dashboards. which are not directly accessible to end users through the portal unless embedded within the other pages. requires coding knowledge.
sys_portal_page- These are for creating public facing pages which are accessible via sericenow portal and it offers limited customization as compare to sp_page.
if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Regards,
CB