pass variables to approval email

[Andy Pickles]

Hi All,

I have a workflow attached to a catalog item.

This item is just a request for a specific service, with variables containing text that describes what the user wants.

My first 'wiget' in the workflow is for approval.

When the approver gets the email, it doesnt describe what the request is for. I need some way to pass one of the variables to the email so the approver can read what it says.

I looked in the email template and it contains the line :-

Comments:
${sysapproval.description}

Which just produces a blank line in the email as that field is empty.

Please, how can i either populate the sysapproval.description field from within the workflow,

or somehow pass one of my other variables to the email so that i can let the approver see some details from the request

Many thanks

Andy

below is a picture of how the email currently arrives - for clarity (The short description just contains the name of the requested item) . I want to include some text from one of my variables into this email

[Andy Pickles]

Thanks for help so far ..

I just blindly copied the script that you suggested and pasted it into my instance.

Im not sure where 'u_mhs_requested_for" is , it is not a variable that i have created.

I tried changing it to just 'current.requested_for.getDisplayValue()' incase that name was specific to the other persons instance - but that still came back as undefined.

[Ankur Bawiskar]

then remove that line.

The script was just for your reference and not to be copied directly. you should enhance to suit your case

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards
Ankur

[Ankur Bawiskar]

@Andy Pickles 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards
Ankur

[Andy Pickles]

Hi Ankur , yes we are using OOB email notification

[Ankur Bawiskar]

then you need to include email script in that and show the variables

Solution link I already shared above.

Regards
Ankur