Password length not increasing in discovery_credential table

[surbhi_123]

I have to integrate Jira nad ServiceNow using Basic Authentication and for that the length of the token key generated from Jira is very large which is not accepting in the basic auth profile and it generates the error as follows -

When I changed the length of the password in discovery_credential table to 2000, it is still showing the same error. I do not know if the length increased or not.

How to solve this issue?

[Varad Bhagwat1]

Having same issue even if I updated the max length but still action is going to be abort.

Can anyone know the solution?

[surbhi_123 · Accepted solution]

In order to solve the issue, I suggest you apply the changes to the following:

https://nestetest.service-now.com/nav_to.do?uri=sys_db_object.do?sys_id=c0307f410f0222007492c4dce105...

https://nestetest.service-now.com/nav_to.do?uri=sys_dictionary.do?sys_id=00307f410f0222007492c4dce10...

You can make this 5000 char long for testing purposes.

[Gurpreet07]

Do not increase the length in one go. Do that in steps, like first increase that to 200 and save. then 400 save. repeat till 2000 and check.

[Varad Bhagwat1]

Try the same as you described but looks like even if you change the size of that type in discovery_credentials table there's some background size value which we cannot change.(check following attachments).