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3 weeks ago
Hi everyone,
My Personal Developer Instance (dev294970) is currently showing as Offline, and I’m unable to bring it back online.
Here are the details:
- Version: Zurich
- Tried clicking Refresh multiple times
- Tried accessing the instance URL directly
- Status remains Offline
It has been like this since this morning.
Is there a way to manually wake it up, or does this require admin intervention?
Thanks in advance!
Solved! Go to Solution.
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3 weeks ago
I've been using PDI without any issues since this morning, but I've noticed several posts in the community about PDI being offline. Here are some points to consider:
There is no support available for PDI.
If you can wait, let's wait a bit longer.
You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make sure to take regular backups of your PDI.
There have been 3-4 posts in the community today about PDI failures or unavailability. Based on the responses, you might need to wait 1-2 days
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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3 weeks ago
I've been using PDI without any issues since this morning, but I've noticed several posts in the community about PDI being offline. Here are some points to consider:
There is no support available for PDI.
If you can wait, let's wait a bit longer.
You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make sure to take regular backups of your PDI.
There have been 3-4 posts in the community today about PDI failures or unavailability. Based on the responses, you might need to wait 1-2 days
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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3 weeks ago
Or click on refresh button and see if it comes back
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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3 weeks ago
Hi @AbdessamadA9960 ,
My Zurich PDI is absolutely working fine since morning.
You wait for some time . If your your Servicenow Developer PDI has been stuck in a "launching," "waking up" or not getting online state for more than 24 hours, then I will advice you to release the instance and request a new one.
As you know there is no support available for PDI.
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3 weeks ago
Hi @AbdessamadA9960,
I'm also using Zurich version PDI and it's working fine. Please try to logout and login back in https://developer.servicenow.com/dev.do and try to access from the manage my instance and refresh it. If it's not working, then request a new instance. Because since we don't have any support service for PDI.
