PDI Instance Waitlist its been over a week
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7 hours ago
Hi
I released my previous PDI instance and requested a new Zurich instance over a week ago, but I'm still on the waitlist and currently all instances Australia, Zurich, and Yokohama are unavailable
Is there any way to get a PDI instance sooner?
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4 hours ago
Hi @alvira
Don't worry—this is quite common at the moment.
Over the past few days, many community members have reported delays when requesting a PDI. In some cases, the waiting period has been 2-3 weeks or even longer, especially for lower ServiceNow versions.
You can try requesting an instance on an earlier release, such as Zurich or an older version, but there may still be a waiting period due to high demand.
For now, patience is the best approach, as PDI availability depends on overall demand and ServiceNow's infrastructure capacity.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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4 hours ago
Hi @alvira
The short answer is no - you need to wait until one will be assigned to you.
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/