PDI Instance Waitlist its been over a week
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07-06-2026 02:33 AM
Hi
I released my previous PDI instance and requested a new Zurich instance over a week ago, but I'm still on the waitlist and currently all instances Australia, Zurich, and Yokohama are unavailable
Is there any way to get a PDI instance sooner?
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07-06-2026 05:58 AM
Hi @alvira
Don't worry—this is quite common at the moment.
Over the past few days, many community members have reported delays when requesting a PDI. In some cases, the waiting period has been 2-3 weeks or even longer, especially for lower ServiceNow versions.
You can try requesting an instance on an earlier release, such as Zurich or an older version, but there may still be a waiting period due to high demand.
For now, patience is the best approach, as PDI availability depends on overall demand and ServiceNow's infrastructure capacity.
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07-06-2026 06:25 AM