PDI waitlist

[ericadurzu]

Hi, I have been on the waitlist for a Personal Developer Instance for about one week. My Developer Portal still shows No instance is assigned yet and You’ll receive an email as soon as one is available. Could someone confirm if this is expected, or if there is anything I can do to get access to a PDI? Thank you.

[Dr Atul G- LNG]

Hi @ericadurzu 

Don't worry; this is quite common these days.

Over the last few days, I have seen many community members experiencing delays when requesting a PDI. In some cases, the waiting time has been 6–7 days, even for lower ServiceNow versions.

You can try requesting a lower-version instance, such as Zurich or earlier, and then upgrade it to the latest release. The upgrade process typically takes around 3–4 hours.

For now, patience is the key, as PDI availability depends on overall demand and infrastructure capacity.

[Aditya_hublikar]

Hello @ericadurzu ,

This is quite a common situation nowadays. I also received my Zurich PDI after almost one day. I would suggest waiting for some more time. If it's still not available, you can try requesting a lower version instead.

https://www.servicenow.com/community/community-central-forum/pdi-waitlist/m-p/3464572

If this helps you then mark it as helpful and accept as solution.

Regards,
Aditya

[Tanushree Maiti]

Hi @ericadurzu 

Due to high demand following a new platform family release, PDI pools for the Australia version are currently experiencing errors or waitlisting. These days lots of similar issue reported.

I will suggest you to Wait  for fulfillment   if it is already waitlisted. 

Support is not available for PDI .