Performance Analytics MultiRow pivot Table

Nohemi1
Tera Contributor

Is it possible to do this kind of table with performance analytics?

Nohemi1_1-1665105085546.png

 

4 REPLIES 4

Mike_R
Kilo Patron
Kilo Patron

Yes, it possible but there are often pitfalls and limitations with Performance Analytics. If you can't achieve using PA, you could always write a custom script and put in a UI page. That's usually what I need to end up doing for stuff like this.

Community Alums
Not applicable

Hi @Nohemi1 ,

The best approach to meet this requirement would be using Multilevel pivot reports.

https://docs.servicenow.com/en-US/bundle/tokyo-now-intelligence/page/use/reporting/concept/c_Multile...

 

Nohemi1
Tera Contributor

I am able to make the multirow table, the problem is with the  total and net total when I don't have the rest of the cases.

Hi @Nohemi1 , can you please explain how did you create the multirow table?