Permissions to view dashboard on a portal page for portal-only users

[HP8]

I've exposed a dashboard onto a portal page however I'm having trouble with permissions. The dashboard is on pa_dashboard table and I've given access to the sn_customerservice.customer role on the report_view ACL on the pa_dashboard table.

I tried doing a debug while impersonating a portal-only user and it has come with the below. What am I missing?

[Craig Tinsley]

I am unsure whether this is the EXACT issue you were facing, but when we upgraded to the Washington release, I had a user who was receiving a "You don't have permission to access this dashboard at the moment" on his main portal screen. I checked the ACLs for pa_dashboard / Operation: report_view, and the roles were limited to "pa_admin" and "dashboard_admin". By adding the user to a group with the role "dashboard_admin", this fixed the problem. The other way I considered fixing it was to add an additional role to the ACL (maybe, "pa_viewer", or something like that) - I think that both would work. Hope this helps!