Personalized Greeting message in VA

[Drishti]

Hello Community,

How can we personalized Greeting message in VA?

Yes,  I do have seen changing the content directly in Message table but my Greeting message is something like:

Hello "Logged inUser",

This is your BOT , how can I help you today ?

Also, it should get translate as per logged in user preferred language.

Please guide.

[Bert_c1]

See:

https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/administer/virtual-agent/ta...

for what can be done.