Platform Analytics

[Rooma1]

Hi All,

We want to restrict module visibility to ITIL users. We want only 'Dashboards' and 'Data Visualizations' for ITIL users to be visible.

I have restricted the particular module by adding the 'ITIL' role in the module but 'Indicators' are not hiding from the platform analytics page.

Can anyone suggest how to hide it.

Also, the file which I have updated by adding the 'ITIL' role was a High-risk file. I know it will come in the Skipped Record in the future version, other than that is there any risk?

Thanks,

Rooma

[Ankur Bawiskar]

@Rooma1 

you will have to check within UI builder if that's feasible or not

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[AndersBGS]

Hi @Rooma1 

I could ask why? First of all, are users without any roles accessing the backend? Secondly, what about custom app scope? 3rd, if non role users access platform analytics, no data will be available for them.

[subhamsni92]

You can create a Deny-Unless ACL for the pa_indicators table to restrict access for users who should not see the Indicators module. Deny-Unless ACLs are evaluated before Allow-If ACLs and can help hide access to Platform Analytics records more effectively.

Also, updating OOTB modules by adding roles is generally fine, but since it is marked as a high-risk update, it may appear as a skipped record during future upgrades. Other than upgrade conflicts and possible overwrite considerations, there is usually no major risk if the change is intentional and documented properly.

Thanks.

Please mark Helpful if my answer helped you.

[Tanushree Maiti]

Hi @Rooma1 

• Go to System Security > Access Control (ACL).
• Create a new report_view ACL, or update an existing one, for the tables or reports used in your visualizations.
• Configure the ACL to require the ITIL role. This ensures that users without the ITIL role cannot access the underlying reports directly, even if dashboard links are shared outside the intended audience.