Playbook tab not visible in CSM/FSM Configurable Workspace
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10-09-2023 09:21 PM
Hi guys,
We created new playbooks. Playbook tab in related lists, should be visible by default when it satisfies the trigger condition. In default agent workspace, Playbook tab is visible..
BUT, it's not visible in the CSM/FSM Configurable Workspace. Can anyone please help on this?
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08-21-2024 08:51 AM
the link talks about for Agent workspace and not for new Configurable workspace for CSM/FSM
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader