plugin : Collision Detector => Check Conflicts in the Change Record

[Sandhya23]

Hi All,

Hi All,

I installed the plugin : Collision Detector in my instance (domain separated environment) to enable the conflict in the Change Management.

After installing the plugin, I did following steps

1. Activated the UI action named Check Conflicts. This made the Related list "Check Conflicts" available in the form

2, Added the related list for conflict in the Change table

When I am testing the change for any conflicts by clicking on the Related link "Check Conflicts", nothing happens.

Is there anything else that I am supposed to check or enable? What am I missing so that it starts showing me the changes having conflict when I click the link?

[Dr Atul G- LNG]

Hi @Sandhya23 

As far I know, Conflict detection is available OOTB in change module and there is no need to install any plugin for same.

1. Please check the conflict Properties.

2.  It will show result when there is conflict either on plan /end dates / Same CI . If there is no change is matching with these the conflict will show zero results. 

Give a try and share feedback.

[Sandhya23]

Hi Atul,

Yes, it is OOTB feature but this was not enabled earlier for the client for some reason. Now I have installed the plugin. But this is not working as expected

[Dr Atul G- LNG]

Hi @Sandhya23 

Try to repair the plugin once and then check. also share some screenshot.

check this as well

1. Please check the conflict Properties.

2.  It will show result when there is conflict either on plan /end dates / Same CI . If there is no change is matching with these the conflict will show zero results. 

[Sandhya23 · Accepted solution]

Hey Atul,

This is now resolved. Once the plugin was installed I just had to add the conflict checker progress (Formatter) in the form and added the Related list - Conflicts Detected. This solved my purpose