plugin : Collision Detector => Check Conflicts in the Change Record

Sandhya23
Tera Guru

Hi All,

Hi All,

 

I installed the plugin : Collision Detector in my instance (domain separated environment) to enable the conflict in the Change Management.

After installing the plugin, I did following steps

1. Activated the UI action named Check Conflicts. This made the Related list "Check Conflicts" available in the form

2, Added the related list for conflict in the Change table

 

When I am testing the change for any conflicts by clicking on the Related link "Check Conflicts", nothing happens.

Is there anything else that I am supposed to check or enable? What am I missing so that it starts showing me the changes having conflict when I click the link?

1 ACCEPTED SOLUTION

Hey Atul,

 

This is now resolved. Once the plugin was installed I just had to add the conflict checker progress (Formatter) in the form and added the Related list - Conflicts Detected. This solved my purpose

View solution in original post

5 REPLIES 5

Awesome news and good learning for me as well. Thanks for update.

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Dr. Atul G. - Learn N Grow Together
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