Point link to file in attachment table

[samadam]

I am trying to point a link in description to attachment in sys_attachment table. I added the attachment to update set and moved to test but it is not working. Any idea?

[samadam]

Admin user can access it but not a normal user, IS there any access controls that needs to be set up?

[Chaitanya ILCR]

Hi @samadam ,

just check if the linked URL is pointing to any instance

if it is pointing to any instance remove the instance name from the URL and check

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

[samadam]

This is working in development environment but when moved to TEST environment it is not working. IS there an alternate way to link to the pdf? there was a query_range acl changes that were pushed by SN. Could these be affecting it?

[Chaitanya ILCR]

Hi @samadam ,

upload the attachment to the catalog item or record producer

in the description use the link in the html editor and from the link list select your attachment

once the update set/item  it move to the target instance 

take the xml of the catalog item/record producer from the source instance and import into the target instance

xml because with xml approach record's related attachments will also be captured in the update set

try this 

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

[samadam]

I tried this, same issue in DEV as well for non admin user.