Pop Up Notification alert for Follow Up Reminder - how exactly can we run this script?

[Ganesh37]

So I want to notify user by Pop up notification alert when the followup is active on the record( Incident).

The reminder table have only email/outlook notification option.

I have script which generates the alert when followup time is reached, not sure how to execute it.

whether I should create business rule( if yes, will it execute automatically when the followup time is reached or condition in script meets ) or somethings else..

Please suggest if any possible way to do this.

Thanks in advance..

[SanjivMeher]

You can send them a notification when the time is reached. Not sure, if you can give them a pop-up.

[Allen Andreas · Accepted solution]

Hi,

Not fully sure how you're determining that the follow-up has been achieved...but you could look in to field style and set a field to a specific color to notify them?

As far as the alert goes, you could write an onLoad client script that when the record is open that an alert shows on screen if the follow-up date/time is met.

Again, not sure how you're tracking the follow-up so say they get that alert and do the "follow-up"...if that's just a simple comment to the end-user or not...but that's an option (what I mentioned above).

Please mark reply as Helpful/Correct, if applicable. Thanks!

[Ganesh37]

Thank You Allen.

As an alternative to my use case, onLoad() client script works.

Thanks again. 🙂

[Julie Catano]

I need this onLoad client script code.  Can you provide that for me?