Popular items in serviceportal

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‎06-12-2024 06:57 AM

Hi experts,

On what basis popular items work in portal?

Can we restrict some catalog items from displaying in this popular item widget?

 

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TIA

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Sandeep Rajput
Tera Patron

‎06-12-2024 07:49 AM

@Community Alums Please refer to this support article https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0750153 to remove some catalog items from appearing in popular item widget.

 

Hope this helps.

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