Popular items in serviceportal

si21
Tera Guru

‎06-12-2024 06:57 AM

Hi experts,

On what basis popular items work in portal?

Can we restrict some catalog items from displaying in this popular item widget?

 

si21_1-1718200646623.png

 

 

TIA

0 Helpfuls
  • 186 Views
2 REPLIES 2

Sandeep Rajput
Tera Patron
Tera Patron

‎06-12-2024 07:49 AM

@si21 Please refer to this support article https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0750153 to remove some catalog items from appearing in popular item widget.

 

Hope this helps.

0 Helpfuls