Prevent Notification from triggering to user

Community Alums · ‎12-18-2023

Is there a way to prevent notifications from triggering for one user on the platform?

Dr Atul G- LNG · ‎12-18-2023

Hi @Community Alums

This can be done via - Email address filters

https://www.servicenow.com/community/service-management-forum/how-to-disable-outbound-email-restrict-to-organization-domain/m-p/394996

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

View solution in original post

Dr Atul G- LNG · ‎12-18-2023

Hi @Community Alums

You want , notification should not trigger to one user right?

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Community Alums · ‎12-18-2023

Yes. The external user should not receive any notifications.

Dr Atul G- LNG · ‎12-18-2023

Hi @Community Alums

This can be done via - Email address filters

https://www.servicenow.com/community/service-management-forum/how-to-disable-outbound-email-restrict-to-organization-domain/m-p/394996

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************