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Prevent Notification from triggering to user

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Community Alums
Not applicable

‎12-18-2023 07:52 AM

Is there a way to prevent notifications from triggering for one user on the platform?

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Community Alums

‎12-18-2023 08:18 AM

Hi @Community Alums 

 

This can be done via - Email address filters

 

https://www.servicenow.com/community/service-management-forum/how-to-disable-outbound-email-restrict-to-organization-domain/m-p/394996

 

 

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎12-18-2023 07:55 AM

Hi @Community Alums 

 

You want , notification should not trigger to one user right?

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Community Alums
Not applicable
In response to Dr Atul G- LNG

‎12-18-2023 08:12 AM

Yes. The external user should not receive any notifications.

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Community Alums

‎12-18-2023 08:18 AM

Hi @Community Alums 

 

This can be done via - Email address filters

 

https://www.servicenow.com/community/service-management-forum/how-to-disable-outbound-email-restrict-to-organization-domain/m-p/394996

 

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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