Prevent RetiredCIs to show for Add affected CIs popup window for all Configuration Class?
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-21-2024 08:29 AM
Hi Everyone,
We have a related list under Incident called Affected CI then under this related list, we have add button. Upon clicking the Add button, a window will popup (see below). How can I set the default filter for everyone to exclude Retired CIs for all Configuration Class that is selected by user and how can I hide the breadcrumbs as well.
I have tried adding - url.set("sysparm_query", "operational_status!=Retired); under _getURL function of AssociateCIToTask Script Include but its not filtering when we change the configuration class.
Thank you in advance.
0 REPLIES 0