In ServiceNow flow designer, we have a subflow for an integration.In one of the steps for getting API token - we have a state called "Presumed Interrupted"because of this, flow is stucked.How to resolve it?
Hi experts: I am writing script in UI Action client script. I want the URL domain in my script. I have tried "window.location.host", but browser displayed "Cannot read property 'location' of null". However, if I enter "window.location.host" in browse...
I need to trigger a notification when a customer comments in a RITM particularly one that is pending approval. Ideally it should send the notification to the 'Assigned to' however we do not use 'assigned to' or 'assignment group' at the RITM level,...
Hi All, I want to update the “Relevant for You” widget. Right now it shows Top Rated and Most Viewed articles, but I also want to show Featured articles. 1. Featured articles should appear first. 2. If there are no Featured articles, or if only one F...
Hello,I have created a UI Action called "Resolve Infraction" that is being used in Workspace. The UI Action has the condition of: new x_mtbr_ebs_sip_0.EBSSIPUtils().canViewResolveInfraction(), which is just identifying when the user can see the UI A...
Hi, I want proven optics in ServiceNow. Can someone please where I find the learning videos. Thanks
Hello, I correctly installed the Spoke Generator, I have admin roles, but Workflow studio does not show the Spoke Tab. I have the lates release of Zurich Version in my instance. How can I activate the Spoke Tab? Thanks!
I have a flow which seems to have stopped triggering at a specific day. I used to trigger on a case update and worked perfectly, until it didn't.When I test the flow an manually enter a case ID which should have triggered the flow it works fine, but ...
I need to prevent user's to be disable the system notification setting. As there is no attribute in system which will stores the value after enabling/disabling the option. Please kindly help with solution.
Im stuck and trying to remember where to make this change. We recently changed some of our logos, and need to replace them in our outbound emails. In the approval email it looks like this When I look at the template (all>email>notifications) I don't ...
Is there a way to create a report to show incidents (changes, problems, or any other tasks) that were created for CIs listed in a Dynamic CI Group. If not, what are the alternatives? How else can I group CI and then perform analysis on CI in that gro...
I am trying to create schedule entry for a user via rest api ( example HR app passing time off for user). Even though rest request is sucessfull and record is created start date time , end date time & all day check box are not getting created in Serv...
Hi All,I would like to implement a logic in Flow Designer where, upon submitting a request, a specific variable is dynamically updated based on the location of the user (i.e., the value of u_requested_for.location). This updated value should then be ...
I want to enable the Delete UI action button for a specific user for my custom table which extends from the task table. When I tried checking the UI action button in the task table and tried adding the user role here I don't see the user able to view...
