Preventing Assignees from Approving Their Own Changes

Mohammed Kemal
Tera Guru

Preventing Assignees from Approving Their Own Changes (No Script Needed)

Here’s a simple way which i proved it works for me to prevent assignees from being added as approvers to their own change requests—using just a Business Rule, with no scripting required. This can be done in many way but in this method the BR has to be created in Approval (sysapproval_approver) table:

This technique is:

  • Easy to configure

  • You can limit the source table (e.g., only for Change Requests)

Steps:

  1. Create a Business Rule that runs on Insert and Update.

  2. Set the conditions so that it only applies to the source table you want (like change_request).

    •  

      MohammedKemal_0-1746723502374.png

       

  3. In the condition builder, ensure you check:

    • If the Assigned To is the same as the user creating the record.

    • If so, prevent them from being added as an approver in the Actions tab (see bellow)

  4. MohammedKemal_1-1746723591658.png

    Done!! 

That’s it—no need for code! Once set up, the rule will stop the assignee from becoming an approver on their own changes. 

2 REPLIES 2

Juhi Poddar
Kilo Patron

Hello @Mohammed Kemal 

Great use of a Business Rule to prevent self-approval without the need for any scripting.

 

Thank You

Juhi Poddar

ServiceNowServ
Tera Contributor

@Mohammed Kemal - thanks for sharing. Will the approver will be added into the approvers list or it just get rejected?