Proactive Triggers in ServiceNow

[Dipanjan Saha]

[Community Alums]

Hi @Dipanjan Saha ,

 You will need to Create rules and actions for Proactive Triggers 

[Dipanjan Saha]

Hello @Community Alums,

I have created the below rule. It is working when i click on Password reset catalog item in the portal page.

My requirement is when i type in the word password reset in the search portal, automatically without clicking on anything, the proactive trigger should pop up with the option to change my password.

Regards,

Dipanjan Saha

 

[Community Alums · Accepted solution]

Ohk!! for that i don't think you can configure as of now unfortunately @Dipanjan Saha