Problem Tasks redirecting to Parent when clicking on Start Work UI Action

[EricG2]

I thought this would  have been an easy task.

Our Problem Manager would like us to modify the OOB UI Action "Start Work".
Currently, when you click this button, the state changes to "Work in Progress", closes, and redirects the user to the Parent Ticket.

I've started by changing line 10 to g_form.update(); and adding 

action.setRedirectURL(current);.

I get error "update" is not a function or if I use g_form.save();, i get "action" is not defined.

Comparing other UI actions, this should work.

Any suggestions?

[Ankur Bawiskar]

@EricG2 

then is there any customization done?

this is my PDI screenshot

Did you check with other browser and with different users?

[EricG2]

There is a BR that creates the RCA PTASK when parent state is Root Cause Analysis.

I think this is the issue and investigating.  Thanks.

[Tanushree Maiti]

Hi @EricG2 

change it to 

current.update();
action.setRedirectURL(current);

 it will work.

[EricG2]

I tried that and get 

current.update();

action.setRedirectURL(current);

i get "current" is not defined.