Problem with ScopedGlideRecord

[filip11]

Hello there,

I am currently building a custom application with its own scope in the Fuji version. The problem that I encountered and couldn't deal with for quite some time now, is that it seems I can't access many methods of ScopedGlideRecord (I have tried even GlideRecord, with the same result). The context is, I'm trying to calculate a time duration according to the user's schedule in a before business rule, to populate a field before submitting.

This is the script I'm running:

function onBefore(current, previous) {
       var currUserID = gs.getUserID();
       var gr = new GlideRecord("sys_user");
       var currUser = gr.get(currUserID);
       var currSchedule = currUser.getValue('schedule');
//other logic
}

currUser is true, so the record is found. However all information I can get from it is the sys_id, which matches. If I turn on debugging and put the last statement into a try-catch block I get the following exception: Exception:: TypeError: undefined is not a function.

I'm currently really lost, all that I can think of is some kind of ACL which keeps me from accessing the values in the sys_user table from another scope.

I will be very thankful for any kind of suggestion.

Thank you very much!

[ohhgr · Accepted solution]

Hi Filip,

GlideRecord get() function returns boolean value and not the reference. Could you try below lines of code and check if schedule is returned to you correctly.

var currUserID = gs.getUserID();

var currUser = new GlideRecord("sys_user");  

currUser.get(currUserID);  

var currSchedule = currUser.getValue('schedule');  

Thanks,
Mandar

[filip11]

Hello Mandar,

Indeed, this was exactly the cause of the problem. After all the problems I encountered when trying to code a scoped application (opposed to global ones) I literally forgot how to use a GlideRecord.

Thank you very much for your quick reply!

[ohhgr]

Glad that it helped..

-Mandar