Process XML Import via Script?

pfeifn · ‎07-30-2018

Is there an out of box way to process an XML import file via script rather than GUI? ( instead of going to "Import XML" have a script that pulls the file by location or content and processes it? )

Thanks!

pfeifn · ‎08-02-2018

No good global solution was found unfortunately. You could probably get away with doing it for 1 or a handful of tables if you are really careful, but it is probably not worth it in that regard.

I checked with SN and they said the actual import process cannot be called via script. Disappointing, hopefully one day "releases" into service-now will be able to be automated!

View solution in original post

Brad Tilton · ‎07-30-2018

I'm not sure you can do that exactly, but what are you trying to accomplish overall with this? There may be a different method you can use like a REST API integration, etc.

pfeifn · ‎07-30-2018

Part of our release process sometimes involves importing XML files after update sets have been committed, looking to make it simpler.

Michael Ritchie · ‎07-30-2018

You may find this older post useful. It describes how to upload an update set via API but it should work as well for XMLs of records too:

https://community.servicenow.com/community?id=community_question&sys_id=a68447a9dbd8dbc01dcaf3231f96...

sachin_namjoshi · ‎07-30-2018

Kingston and above comes OOB with import set REST based API.

You can use this import set REST API to import records .

Regards,

Sachin