Prod instance not Asking user id & Password when login But Dev & QA is asking

[Sirri]

Hi All,

For me when I login into PROD - Instance password and user id is not asking, it will automatically login. But when I try to login In Dev & QA instance User Id & Password is asking why this happing. Please let me know.

Thank you

[Sirri]

Hi @Community Alums ,

I have tried but source also empty for all user.

As per my understanding there is a system property value is true/false.

Please let me know if you get any other.

Thank you.

[Sumanth16]

Hi @Sirri ,

Can you refer to below thread:
https://www.servicenow.com/community/developer-articles/single-sign-on-setup-in-20-mins/ta-p/2317559

Thanks & Regards,
Sumanth Meda

[Dr Atul G- LNG]

Hi @Sirri 

Prod may be SSO enabled and also may be some time due to cache on browser it by pass the username/password. Please check SSO and also try in different broswers.

[Dr Atul G- LNG]

Hi @Sirri 

check in SSO properties

or

in user profile.

[Sirri]

Hi @Dr Atul G- LNG ,

when I check SSO properties in PDI I'm able to see that pic you which you have shared in the PDI. But when i check in real time instance that is not available. 

I think as per my understanding there is one  property name which is active true and false in value.

Please let me know if you get any other.

Thank you.