Property "glide.ui.record.count" to Number of rows in lists is not working.

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‎08-29-2017 07:29 AM
Hi All,
I have requirement to show 40 record in list layout for all tables. I have update the property "glide.ui.record.count", But still i can see 20 records for all list even after logged out and removed the cache.
Could anyone tell me what i have missed.
sys properties > UI properties

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‎08-29-2017 07:33 AM
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‎08-29-2017 07:35 AM
Helloayyappaswamy
Please have a look at the following:
Default Row Count
Avoid modifying the default system User Preference named rowcount which controls the display of items per page (default is 20). This is not recommended as it will slow down list viewing and has the potential to become a scalability and performance issue. You can proactively prevent users from selecting a large row count by reducing the available options (anything above 100 is not recommended). To do this, you will need to modify the UI System Property named glide.ui.per_page controls.
Reference:
System Performance Best Practices - ServiceNow Wiki
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‎08-30-2017 01:19 AM

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‎08-30-2017 02:30 AM
Hi Dravvy Ramlochun,
We already conveyed to the customer that the changes the performance issue, With my curiosity I want to know do we have access to change the property to display 40 records globally.
We already showing option 10,15,20,40, 50,100 records per page using property "glide.ui.per_page"
Thanks,