Publish a knowledge article
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ā05-30-2024 05:05 AM
Even though the knowledge article is published. the workflow state is still in "Review". I did make use of the fix script to fix this but we have same knowledge article number with different versions. What is the fix script code that i need to make use of in order to publish an article with specific version?
The code i used :
var kb = new GlideRecord("kb_knowledge");
kb.addEncodedQuery(""); // change the article number
kb.query();
if(kb.next()){
kb.workflow_state="published";
kb.update();
kb.setWorkflow(false);
}
Need to publish the one which is highlighted below. How do i copy the encoded query with version?
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ā05-30-2024 06:07 AM
Include the version in it (or order by the last updated if you need more updates than just one).
Please mark any helpful or correct solutions as such. That helps others find their solutions.
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