Publish Button on Knowledge article

[Piyush_Kolhe]

Hi all,

Publish button is not visible on Knowledge Article in service operations workspace, but it appears in native UI. How to make it visible again in service operations workspace?

[Piyush_Kolhe]

Hi, 

from Hi-case we understood that this is product defect. (Zurich Patch 4). It will be solved in future release.

Workaround to fix this issue ->
1. Open https://.service-now.com/sys_ux_form_action_layout_list.do?sysparm_query=nameSTARTSWITHKnowledge%20Center%20Actions&sysparm_view=

2. Set the order field to 100

[Hemanth M1]

Hi @Piyush_Kolhe ,

Thanks for the update, i am on Zurich Patch 1 and it works!

[dwtaber]

Were you given a problem number or any other documentation about the issue?

[petrpastusz]

Same problem here and solution worked, thank you!

[Hemanth M1]

Hi @ameybhaisar ,

have you checked the below set up?