Publishing articles through an API
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07-19-2023 01:36 AM
I managed to get add an article to the knowledge base in ServiceNow using the API. However, the added article is always in draft.
Is there a way to publish an article with the API?
It is fine to do this in a separate API call if need.
Moreover, I already tried to update the records (PUT request) in the table 'kb_knowledge': {"active":"true","published":"2023-07-18","workflow_state":"Published"}
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12-15-2023 01:41 PM
I'm facing the same issue. Please let me know if you figured it out.