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07-04-2025 06:19 AM
Hi All,
Is there any documentation to understand why we need to perform the testing in DEV instance whenever developer completes their development work. Is there any best practice that servicenow is preferring to perform testing in lower instances.
Please let me know
Thank you.
Rajeshwari
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07-04-2025 06:22 AM
It is a best practice to never perform testing in the Development environment, as it is considered unstable and meant solely for development activities.
Testing should always be done in either the Test or UAT (User Acceptance Testing) instance to ensure stability and reliability.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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07-04-2025 06:22 AM
It is a best practice to never perform testing in the Development environment, as it is considered unstable and meant solely for development activities.
Testing should always be done in either the Test or UAT (User Acceptance Testing) instance to ensure stability and reliability.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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07-04-2025 06:23 AM
it's a widely followed practice so that developers know if they have configured and worked on the story as per acceptance criteria and they can detect any defect before migrating to UAT and can be fixed then and there.
It's basically called unit testing.
Professional Developer Guide for the Now Platform
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-06-2025 06:43 AM
Hope you are doing good.
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-06-2025 09:35 AM
Hi @RajeshwariHP ,
Please refer to the following link for details about best practices
https://www.servicenow.com/community/developer-forum/qa-testing-in-dev-instance-in-servicenow/td-p/3...