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‎11-21-2023 08:38 AM
I'm trying to create a Catalog Item. I have managed to create a question, but for some reason, the Question Choices related list keeps on popping up and disappearing. I have tried to save and reload the form, but it did not work. How do I make it stay so I can make the choices?
Solved! Go to Solution.

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‎11-21-2023 09:37 AM
@asongwa Question choice related list is only shown for variables which are either of type Multi-choice or Select box. In all other case this related list is hidden.
The above logic is handled by OOTB by Question Choice Related Client script as follows,
Hence, in your case either choose variable of type Multi-choice or Select box or make changes in the above client script (not recommended) to show the Question choice related list.
Hope this helps.

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‎11-21-2023 09:37 AM
@asongwa Question choice related list is only shown for variables which are either of type Multi-choice or Select box. In all other case this related list is hidden.
The above logic is handled by OOTB by Question Choice Related Client script as follows,
Hence, in your case either choose variable of type Multi-choice or Select box or make changes in the above client script (not recommended) to show the Question choice related list.
Hope this helps.

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‎11-21-2023 09:51 AM
Hi @asongwa ,
I assume you have selected the right type (ex: Multiple Choice) if so,
Would you try adding choices through Catalog builder
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025