Hi,
I have made a read-only ACL for the resolution notes so that contacts can view the notes on the portal when CSM case is in "Resolved".
Right now the issue is that a contact can view any case's resolution note. I'd like to make it so the contact can only view the resolution notes of his own case. How do I do this?
Thanks in advance.
@JordyZ Add a the following condition in your ACL and check if it works for you.
Created by is javascript:gs.getUserName()
Hi @Sandeep Rajput , thanks for your reply!
The contact is not always the same person as Created by. In the end I went with this:
