Question on email notification button link

[Mani60]

Hi There,

I have one Requirement on Email Notification,

When Request gets closed at that time Requestor will receive one closed Notification, AND that notification Should Contain one Survey to be filled by requestor,

For Survey URL i have written one Email Script and called that Email Script in Notification, and when Requestor Receive the Closed Notification in that Survey URL is Coming But the Button "Click here to take the survey", the button is not Coming.

Please find the below Email Script i have Written:

template.print('<p><font size="3" color="#000000" face="Calibri (Body)">');

template.print('</font></p>');

template.print('<p><font face="Calibri (Body)">');

    var link = new

global.AssessmentUtils().getAssessmentInstanceURL(current.sys_id);

 var url = '<a href="' + link + '">' + link + '</a>';

template.print('<a style="font-size: 16px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; text-decoration: none; border-radius: 3px; -webkit-border-radius: 3px; -moz-border-radius: 3px; background-color: #278efc; border: 1px solid #0368d4; display: inline-block; padding: 5px" + href= ' + url + '>Click here to take the survey </a>' );

template.print('</font></p>');

When Requestor gets Notification, at that time in Email, the button is not Coming:

Can Somebody Please help me, how to get The Button(When Requestor Clicks on that button it should redirect to Portal, to take Survey).

Thanks,

[Peter Bodelier]

Hi @Mani60 

You're printing to links. Try this:

var link = new global.AssessmentUtils().getAssessmentInstanceURL(current.sys_id);
 var url = 'href="' + link + '"';
template.print('<p><font face="Calibri (Body)"><a style="font-size: 16px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; text-decoration: none; border-radius: 3px; -webkit-border-radius: 3px; -moz-border-radius: 3px; background-color: #278efc; border: 1px solid #0368d4; display: inline-block; padding: 5px"' + url + '>Click here to take the survey </a></font></p>' );